Technical Support

Ronox, a leading manufacturer of stainless steel equipment, offers a complete technical assistance service, covering preventive and corrective maintenance, both for its own equipment and for equipment from other suppliers.

Just like any piece of equipment that wears out on a daily basis, the equipment in a kitchen also needs scheduled and regular maintenance by a technician in order to mitigate the consequences of serious breakdowns and, of course, to make the most of investments that are usually of high value.

Our certified technical team ensures an agile and efficient response, using original parts and highly effective methodologies to guarantee the durability and performance of the equipment.

Planning preventive maintenance depends on several factors:

• Type of equipment: COLD, BURNING or WASHING;
• Characteristics of the place where they work;
• Intensity of use - number of meals, rotation of users, etc;
• User care (handling, cleaning, etc).
  

Cold storage equipment

Preventive maintenance required at least every 6 months (may require more vigilance depending, for example, on the exposure of the location).

Firing and washing equipment

Provided there is good coordination between the user and the technician, they may only need an annual visit (depending on the intensity of use).

HELPFUL TIP: for burners, it is essential that the burners are thoroughly dried after water has been used to clean them. In refrigeration equipment, cleaning rubbers and planning the number of openings during the day are fundamental factors in extending the equipment's useful life.